Reply to Instagram Direct Messages, Stories mentions, Comments and more in scale with IG powerful integration. Never miss a message from your customer.
Additional accounts above five and an additional 5000 messages
$23
Unlimited messages
$399
Comments under regular posts
IGTV comments
Reels comments
Private replies to comments
Direct Messages (various types)
Stories Mentions
Sending attachments
7 days DM reply window
FAQ
Yes, we support Post comments, Direct messages, Stories mentions and other types of Instagram content.
We do not limit number of accounts you can connect. Just choose the plan, that is good for you.
You can use standard Zendesk Explore dashboard or build custom dashboard to measure volume, responciveness and efficiency of your Instagram support. Comments volume, SLA, FRT, CSAT, agent activity - all major metrics will work as usual.
You can use Zendesk Support Team or Zendesk Suite Team and above
Our app will work bot with standalone support and Suite
It's flat monthly fee. We do not price per agent.
Time proven solution
We help businesses of all sizes to support their customers in instagram since 2018
12M+
messages delivered montly
280M+
conversations powered in the last year
1400+
businesses use across the world
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