Yes, we support Post comments, Direct messages, Stories mentions and other types of Instagram content.
We do not limit number of accounts you can connect. Just choose the plan, that is good for you.
You can use standard Zendesk Explore dashboard or build custom dashboard to measure volume, responciveness and efficiency of your Instagram support. Comments volume, SLA, FRT, CSAT, agent activity - all major metrics will work as usual.
You can use Zendesk Support Team or Zendesk Suite Team and above
Our app will work bot with standalone support and Suite
It's flat monthly fee. We do not price per agent.
Time proven solution
We help businesses of all sizes to support their customers in instagram since 2018
messages delivered montly
conversations powered in the last year
businesses use across the world
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