Transform Discord discussion threads into Zendesk tickets and respond to them directly via Zendesk. Manage your customer inquiries on Discord with maximum efficiency.
We created a bot for you, so there's no need to create any bots on your end. You can fully customize and rename the bot to match your needs and preferences within your Discord servers and threads.
Currently, proactive messaging to Discord clients from Zendesk is not available. However, we are actively working on this feature, and it will be coming soon. Stay tuned for updates!
Yes, you can connect multiple Discord servers to Zendesk using OAPPS for Discord.
Your existing Discord messages remain unchanged after integration. OAPPS for Discord starts creating Zendesk tickets for new messages, ensuring a smooth transition without affecting your chat history in Discord.
Yes, you can customize Zendesk tickets created from Discord threads by adding tags, setting ticket subject prefix, creating a separate view, and configuring routing based on tags.
Yes. We provide a 2-week free trial, giving you ample time to explore all the features and benefits of OAPPS for Discord at no cost.
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