HAPPY TO BE
Boost your sales
with IG Suite
Reply to Instagram Direct Messages, Stories mentions, Comments and more in scale with IG powerful integration. Never miss a message from your customer.
We are proud of brands using our integrations across the globe to support their customers in Instagram
Discuss, Reassure, Sell and Support
- Receive and Respond to Instagram Comments and Direct Messages
- Receive and Reply with Text, Images, Video, Files
- Enhance the impression from your message with GIF, Emoji
- Connect multiple Instagram accounts – the more, the better for business!
Stories and Mentions
- Receive Story Replies and Mentions
- Don't miss your company check-up in Stories and client mentions
- You can replay immediately in Helpdesk and the client receives your replay in Instagram
Stories and Mentions
- Receive Story Replies and Mentions
- Don't miss your company check-up in Stories and client mentions
- You can replay immediately in Helpdesk and the client receives your replay in Instagram
Say "Hello"
- Help your client to start the first dialog smoothly
- Create "hello" messages and use them for good mood
Smart and comfortable dialog
- Reply to post comments in a thread, Private replies to post comments
- Unleash the full helpdesk power, use macros, triggers, SLAs, and ticket assignments
- Reply via helpdesk mobile app
- 7 days reply window
Smart and comfortable dialog
- Reply to post comments in a thread, Private replies to post comments
- Unleash the full helpdesk power, use macros, triggers, SLAs, and ticket assignments
- Reply via helpdesk mobile app
- 7 days reply window
Pricing
Flexible plans and optional add-ons for all businesses and all budgets
Professional
per month, billed annually
$89
2 accounts
and 6000 messages included
Start your free trial and 6000 messages included
Leader
per month, billed annually
$119
5+ accounts
and 25000 messages included*
Start your free trial and 25000 messages included*
Detailed pricing
Beginner
Professional
Leader
Additional accounts above five and an additional 5000 messages
$23
Unlimited messages
$399
Comments under regular posts
IGTV comments
Reels comments
Private replies to comments
Direct Messages (various types)
Stories Mentions
Sending attachments
7 days DM reply window
FAQ
Yes, we support Post comments, Direct messages, Stories mentions and other types of Instagram content.
We do not limit number of accounts you can connect. Just choose the plan, that is good for you.
You can use standard Zendesk Explore dashboard or build custom dashboard to measure volume, responciveness and efficiency of your Instagram support. Comments volume, SLA, FRT, CSAT, agent activity - all major metrics will work as usual.
You can use Zendesk Support Team or Zendesk Suite Team and above
Our app will work bot with standalone support and Suite
It's flat monthly fee. We do not price per agent.
Time proven solution
We help businesses of all sizes to support their customers in instagram since 2018
12M+
messages delivered montly
280M+
conversations powered in the last year
1400+
businesses use across the world
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Other cookies are configurable.
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