Turn YouTube channel video comments to tickets
and reply to them via Zendesk

OAPPS Comments for YouTube

HAPPY TO BE
We are proud of brands using our integrations across the globe to support their customers in YouTube

Easy to connect

  • You can connect to any YouTube channel you own
  • Connect any other channel via channel ID
  • The app will scan for all of your videos and start pulling comments automatically.

Zendesk Reporting

Use standard Zendesk reports to analyse:

  • Comments topics stats for each video in your channel
  • Number of answered comments
  • Average reaction time
  • Any other metric calculated in Zendesk Explore

Zendesk Reporting

Use standard Zendesk reports to analyse:

  • Comments topics stats for each video in your channel
  • Number of answered comments
  • Average reaction time
  • Any other metric calculated in Zendesk Explore

Pricing

Flexible plans and optional add-ons for all businesses and all budgets
Beginner
per month
$14.99
Normal update rate
1 YouTube Channel
Start free trial
Leader
per month
$49
10 YouTube channels
Enterprise billing and support
Annual payment plans
Start free trial
Detailed pricing
Beginner
Professional
Leader
Receive video comments
Reply to video comments
Normal new comments scan rate
Faster comments scan rates
Connect to channels you own
Connect to any channel via Channel ID
Enterprise billing

FAQ

The interval changes dynamically depending on video popularity and age. We aim to check every 30 minutes for the new videos.
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