3CX for Zendesk integration

Record calls as tickets in real-time, view missed calls and place outgoing calls with 3CX integration for Zendesk. All while using any of the 3CX softphones/apps.
In collaboration with
We are proud of brands using 3CX integration

Incoming calls

  • Instantly creates and presents a ticket to an agent
  • Call recordings are attached at the end of the call
  • Looking up existing profiles with a caller ID

Missed calls

  • Register missed calls
  • Create user profiles with updated ID
  • Call back from the missed call ticket

Outbound calls

  • Initiate a call from the ticket - to add a new voice comment
  • Record an outbound call


Flexible plans and optional addons for all businesses and all budgets
Please check Creomate WebAPI Bundle pricing here
per month, billed annually
Flat rate.
up to 20 agents
Contact us
per month, billed annually
Flat rate.
50+ agents
Contact us
per agent, billed monthly
Zendesk Marketplace Direct
Install now
Native 3CX integraiton
OAPPS 3CX integraiton
Real-time ticket creation
Call recordings
Missed calls
Outbound calls from Zendesk
Users lookups and auto-merge
How to start ?
Schedule a call with us to discuss your case
send us e-mail with your requirements


Please contact us, and our consultants will guide you. You will need to install and configure the Creomate WebAPI addon for 3CX and configure it.

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