Scale your WhatsApp support channel with instant Zendesk integration. Connect WhatsApp Business to Zendesk and use every chance to talk to your clients, understand their needs and satisfy their dreams. You can even reach your contacts first and chat with groups.
Yes, just scan QR code with your smartphone and start receiving WhatsApp chats as tickets in your Zendesk.
No. Smartphone is only required for initial configuration and reconnection.You can continue using your WA Business on your phone and other devices as usual.
You can use plans that support custom apps - Zendesk Support Professional or Zendesk Suite Gowth and above.
You can connect an existing WA number to Zendesk. You do not have to migrate to Whatsapp Business Cloud API.
You can send proactive messages to your contacts. No Sunshine Conversations subscription is required.
You can chat with groups and even proactively send messages to your WA groups.
We use the Zendesk channel framework, so you work with regular tickets (not a live chat/messaging ones)
It's flat monthly fee. We do not price per agent.
Time proven solution
We help businesses of all sizes to support their customers in instagram since 2018
12M+
messages delivered montly
280M+
conversations powered in the last year
1400+
businesses use across the world
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