Zendesk AI Agent Implementation
Empower Your Support with Zendesk AI Agent
Smarter workflows. Happier customers. Lower cost.
Let’s build your intelligent support system together.
The future of customer service is intelligent, fast, and always on.
With Zendesk AI Agent, you deliver instant, natural, and consistent support across every channel—without growing your team.
At OAPPS, we turn Zendesk AI into real business impact.
Our experts design, train, and launch AI Agents that reflect your brand voice, solve issues in seconds, and seamlessly collaborate with your agents.
At OAPPS, we turn Zendesk AI into real business impact.
Our experts design, train, and launch AI Agents that reflect your brand voice, solve issues in seconds, and seamlessly collaborate with your agents.
From Plan to Perfection
How We Implement
1
Kickoff & Alignment
We define your goals, metrics, and roadmap for AI success.
2
Discovery & Enablement
We explore your customer journeys and automation use cases, teaching your team how to unlock Zendesk AI’s full potential.
3
Data & Knowledge Setup
We connect your knowledge base, FAQs, and internal content—so your AI Agent learns from your real data, not templates.
4
We design conversation flows, configure intents, and tune the Agent’s tone to sound exactly like your brand.
Build & Configuration
5
Testing & Refinement
We test real dialogues, collect feedback, and perfect performance before launch.
6
Go-Live & Hypercare
Your AI Agent goes live under our expert supervision—ensuring stable performance from day one.
7
Continuous Optimization
We monitor, analyze, and evolve your AI Agent—expanding automation coverage, adding new flows, and improving every week.
Outcome
A high-performing AI Agent that continuously learns, improves, and scales with your business.
The Results
You Can Expect
Faster Responses, Smarter Workflows
AI handles repetitive tickets instantly—cutting response times and letting your agents focus on what really matters.
24/7 Global Availability
Your customers never wait. Zendesk AI Agent provides consistent support anytime, anywhere.
Lower Costs, Higher Efficiency
Automation reduces ticket volume and operational costs by up to 40%—without sacrificing quality.
True Omnichannel Experience
All customer conversations—email, chat, messaging, social—are managed from one unified Zendesk workspace.
Data-Driven Insights
Live dashboards reveal patterns, trends, and optimization opportunities—helping you make smarter decisions every day.
Better CSAT, Stronger Loyalty
Fast, accurate, human-like answers create memorable experiences and long-term trust.
In short:
Zendesk AI Agent helps you scale support without scaling your team.
Plans That Fit Your
Growth
Choose a plan that matches your goals—quick to start, easy to expand, fully supported by OAPPS experts.
Chat
Social, Web, Mobile, Voice
8–12 weeks + 12 months of support (60 hours)
$14 000
Combo
Social, Web, Mobile, Voice & Email
14–18 weeks + 12 months of support (60 hours)
$17 000
Email + Chat
Proactive Support
Ongoing optimization & updates
12 months, 60 hours of OAPPS expertise
$6 000
Next year
Certified Zendesk Partner
with deep AI experience
Proven implementation framework
that delivers measurable result
Custom-built automation
aligned with your brand tone and workflows
Continuous improvement
long after go-live
Hands-on training
for your support team
Why Choose
With OAPPS, you don’t just install AI—you make it work for your business.
Next Steps
Let’s bring intelligent automation to your customer support.
After implementation, OAPPS offers continuous optimization programs to expand automation, introduce proactive outreach, and integrate new channels.
After implementation, OAPPS offers continuous optimization programs to expand automation, introduce proactive outreach, and integrate new channels.