HELP CENTER
Mokka
HELP Center for Mokka that provides financial services for online customers
Financial services have always been in high demand. But only in recent years, with the development of technology, managing your money has become more accessible and convenient than ever. And a high-quality Help Center has to be a vital part a successful company's services.
The FAQ (Frequently Answered Questions) is also a good way to give concise information to people who don't like to contact the Help Desk directly or read long discussions in the Community section.
Prior to launching the project, a lot of work was done making a list of frequently asked questions and creating a set of quality articles answering the most common of them.
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Company name and website
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E-mail
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Project details
Zendesk Implementation and configuration
Number of agents in the Zendesk subscription
0
300
What languages do you plan to support?
How many distinct brands do you support
In case you support team supports multiple brands.
1
50
Support specialist training
Specify the number of agents to receive custom agent training. You can get customized training from us or have free online training from training.zendesk.com
0
200
Administrator training
Specify number of people in the group if you need custom admin training. You can get customised training here or have a free online training from training.zendesk.com
0
5
 
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Brandbook / Technical Requirements / Graphic Assets
 
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